SENIOR CABIN CREW MEMBER

Personnal Concerned

It contains all training elements for the upgrade of cabin attendants with adequate experience on types to the position of Purser.

Objectives

The Senior cabin crew member training is designed to provide future on-board leaders with effective tools required to operate in their daily operations. Course content focuses on leadership skills and work organization to ensure high-performance cabin management (coordination of the cabin safety and emergency procedures).

Prerequisites

Trainees must have a minimum of years of experience as a Cabin Flight Attendant (defined by the Airlines)
As per EASA requirement, one year is the minimum required to operate as Purser.
Trainees must hold a class 1 medical.

Terms and conditions

Language: French / English (English for course materials). English language proficiency is required.
Location: Morlaix or customer facilities
Scheduled: On request according to availabilities.
Accessibility: Accessible to disabled people subject to regulatory medical prerequisites.

Price

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Aviation & Awareness of Airlines Industries

– Personality Development and leadership basic skills;

– Purser’s responsibilities and duties including SEP, CRM, first aid:

* Standard Operating Procedures;

* Safety and Emergency Procedures & Equipment;

* Human factors and Crew Resource Management;

* Practicing cabin management including announcements;

* Training to real-life professional situations (role-playing):

** Assessing and managing crew performance

** Resolving conflict situations on-board

** Writing reports and deliver an effective briefing.

All topics are developed with practical sessions in a mock-up CRJ aircraft including role-play scenarios and practice of PA’s, SEP procedures and real-life training situations.

Duration : 2 days – ICARE courses can be tailored to airline requirements enabling specific airline checklists and flight procedures to be used during all training.

ASSESSMENT

– Testing.
– Line flying as purser under supervision by Airline cabin crew instructor.
– Written multi-choice test and overall practical evaluation. Skills required for SCCM are monitored during the entire course.

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